Refund policy

🔁 LUMORAA Happiness Guarantee 

We stand behind every product in our store. If you're not completely satisfied with your purchase, we're here to make it right.

📦 Return Policy
30-Day Risk-Free Returns: You can return any item in original condition within 30 days of delivery.
Full Refund: Receive 100% of your money back once we receive the returned item.
Easy Process: Email us at lumoraa.uk@gmail.com with your order number and we'll guide you through the simple return process.

🔧 Warranty
All LUMORAA products come with a 1-year manufacturer warranty</strong> against defects. Contact us for warranty claims.

❓ Need Help?
Email us at lumoraa.uk@gmail.com - we typically respond within 2 hours during business days.